FAQ

Q1.How is an order processed ?

95% of our products are in stock. Customers can place orders directly.

Q2. What is payment methods ?

Credit card,T/T ,Western Union,Alipay etc.

As long as the payment method supported by alibaba. 

Q3.What about quality?

Stainless steel & sterling silver pvd + real gold plated,copper & zinc alloy real gold plated.

Q4.When do you ship and how long time delivery ?

We will ship parcels with 1-7 days after payment. Delivery time about 5-15 days.

Q5.How do you ship goods and how long it take to arrive?

We usually ship by Fedex, DHL, UPS or TNT. It usually takes 5-8 days to arrive.

Q6.Do you have after sale service ?

6-1.We keep tracking the package.

6-2.If any damage or loss during the delivery, we will resend or refund.

6-3.we can offer HD pictures to customers for advertisement.

Q7.Customized MOQ and making time ?

Normally minimute quantity order 120 pcs,making time will takes 10-20 days.