FAQ

Q1.Why do I see so many MELAO shops on Alibaba？

MELAO is Our Foreign Trade Brand. We have a big supply chain, so we have three companies

Parent Company

Guangzhou Yilong Cosmetics Co., LTD（Currently Visiting）

Subsidiary 1

Guangzhou Haishi Biotechnology Co., LTD

Subsidiary 2

Guangdong Aimu Biological Technology Co., LTD

Q2.Do you supply free samples before bulk ordering ?

If the sample quantity is not big ,we will try to apply for free .

If big ,we need to charge some cost .

Then courier cost should be covered by yourself .

Q3.Can I make my own brand product with private label?

Yes ,we offer OEM and ODM service for our clients from home and abroad .

We can give you some professional advices also .

Q4.Are your products effective and safe ?

We choose safe materials and reach 98% of national standards for cosmetics.

We obtain clinical data during the R&D stage to confirm that the product is effective.

Q5.What is your MOQ And Production Time?

3~5 days for stock, 5-15 days for custom brand,

please contact us for more details.

Q6.How will the goods be transported to me?

Usually by express(DHL, FeDex IP/IE, TNT,USP and so on) for small goods to you; Bulk order by sea for bulk goods(cheapest but slow).

Q7. How do i pay for my order ?

We accept T/T,Westren Union or Alibaba Trade Assurance before production.

30% as deposit, and 70% before delivery.

Q8. What is your advantages?

1. Factory price,low MOQ,in stock,fast delivery.

2. Support custom package,offer OEM ODM service.

3. Having its own packaging supply system can reduce your cost.

4. Natural plant extracts, multi-component, multi-function,multi-choice.