Privacy Policy
This policy applies only to the "enterprise-china.com" website (https://www.enterprise-china.com/) and related services.
The release date of this version：2022/12/08
The update time of this version：2022/12/08
Preface
We welcome you to use the enterprise-china.com website and related services. Enterprise-china.com (hereinafter referred to as "we", "us" or "the Platform") understands the importance of your personal information and we will respect and protect your privacy. Through this policy, we will explain to you how we collect, use, store and share such information on the enterprise-china.com website and related products and/or services, and how we provide you with access to, update, control, protect and delete such information. We will do our best to protect your personal information securely and reliably, and adhere to the following principles to protect your personal information: the principle of uniformity of rights and responsibilities, the principle of clarity of purpose, the principle of choice of consent, the principle of least sufficient, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise to take appropriate security protection measures to protect your personal information according to the mature security standards of the industry.
If the purpose and/or manner of collecting and using personal information in relation to a specific product (or service) is outside the scope of this Privacy Policy, we will make it clear to you and obtain your authorization or consent through the corresponding product (or service) agreement, authorization letter, application pop-up instructions, etc. Such agreements, authorization letters, application pop-up instructions, and this Privacy Policy together constitute the complete privacy policy of the Platform for its products and services, and in case of any inconsistency between them, the agreement of the corresponding product (or service) agreement, authorization letter or application pop-up shall prevail. If you have any questions, comments, or suggestions, please contact us through the Site's online customer service and the contact information provided in Section 9「How to Contact Us」 of this Privacy Policy.
We have endeavored to present this Privacy Policy in a concise, clear, and easy-to-understand manner. Please read this Privacy Policy carefully before using our products (or services) to ensure that you are fully aware of and understand its content, especially the meaning of the bolded content and the corresponding legal consequences. By checking "Agree", you are deemed to accept this Privacy Policy and we will use and protect your personal information lawfully in accordance with relevant laws and regulations and this policy.
This policy will help you understand the following:
1. How we collect and process your personal information
2. How we share, transfer, and publicly disclose your personal information
3. How we protect your personal information
4. Your rights
5. How we handle the personal information of minors
6. How we use cookies and similar technologies
7. How your personal information is stored
8. How to update this policy
9. How to contact us
1. How We Collect and Process Your Personal Information
We will collect and use your personal information in the following functions in accordance with the principles of lawfulness, legitimacy, and necessity. Specifically, to achieve basic business functions, you shall provide us with or allow us to collect and use your personal information according to our functional requirements; in addition to basic business functions, you may decide on your own whether to provide us with relevant personal information to use the extended business functions. If you provide personal information of others, please ensure that you have obtained the authorization of the relevant subject, and we reserve the right to verify the legal source of such personal information at any time. For your understanding, the business functions we provide, and the personal information required for them are listed below:
1.1 Necessary personal information that we will collect and process
We will collect and process your personal information based on different legal grounds and business scenarios. As your own needs for opening business functions continue to expand, the scope of personal information we will collect and process from you will also be gradually expanded, to draw your attention: if you provide personal information of others, please ensure that you have obtained the authorization of the relevant subject, and in accordance with laws, regulations and regulatory requirements we will also collect personal information related to you as an authorized agent of the subject of personal information, and reserve the right to verify the legal source of such personal information at any time.
1.1.1 Opening and managing member accounts: by providing us with your user name, cell phone number, common email address and login password, we can open a platform member login account for you, after which you will need to activate your account online and pay the platform usage fee. Finally, you need to provide different information for identification according to your user type, you need to provide: The name of person to contact, company name, unified social credit code, business license photo, and enterprise legal person authorization photo.
1.2 Non-essential personal information that we will collect and process
In order to provide you with better products and/or services, we offer a number of extended features which may require the collection of personal information as described below. If you refuse to provide the following information, it will not affect your normal use of the basic business functions under section 1.1.
1.2.1 Feedback, reports, complaints, questionnaires
In order to improve user experience, provide better service quality, reduce risks, and provide you with safer, more convenient and user-friendly services, we will collect your personal information including your nickname, email address and phone number when you provide feedback/suggestions or make a report.
1.3 Personal information we obtain indirectly
When we acquiring your personal information from third parties outside the Platform, including affiliated companies and third-party partners, we will make reasonable efforts to verify that information have been legally authorized with specific scope and duration of such authorization, according to existing laws, regulations, regulatory documents and the requirements of relevant national standards.
If we plan to process your personal information beyond the scope of your authorization, we will obtain your prior consent, at which time the Platform will act as the authorized party for the personal information and agree on a new authorization for the processing of your personal information.
1.4 Processing of your personal information for other purposes
1.4.1 To communicate with you.
To ensure the conduct and quality of our service, we may use your nickname, email address, and telephone number or communicate with you through the built-in customer service system in the Product. For example, we may contact you to keep you up to date with our business and to make return visits about your use of our services.
1.4.2 To conduct internal audits, data analysis and research.
(1) We will use the information we collect to conduct internal audits as necessary.
(2) We will use the information we collect for big data analysis. For example, we use the information collected for analysis to form statistical products that do not contain any personal information, to present an overall overview of our services, to analyze the behavioral characteristics of different groups, etc. We may disclose to the public and share with our partners big data analytics information that has been statistically processed without identifying content.
1.4.3 To improve our products or services.
We may collect information about your equipment, network information or *personal behavior when using the service, improve our products and services, evaluate the equipment and network environment in which the service is provided, and conduct necessary business operations and evaluations, and customer support.
1.5 Other notes
1.5.1 We will ask for your consent in advance when we want to use information collected for a specific purpose.
1.5.2 We will ask for your consent in advance if there is a need to change the purpose of processing your personal information.
1.5.3 However, according to relevant laws and regulations and national standards, we may collect and use your relevant personal information without seeking your authorized consent in the following cases.
(1) In connection with the performance of the obligations of the controller of personal information as stipulated in laws and regulations;
(2) Directly related to national security and national defense security;
(3) Directly related to public safety, public health, and significant public interest;
(4) Directly related to the criminal investigation, prosecution, trial and execution of judgments, etc;
(5) For the purpose of safeguarding the life, property and other significant legitimate rights and interests of the your personal information or other individuals but where it is difficult to obtain the authorized consent from you;
(6) Where the personal information involved has been disclosed to the public by the subject of the personal information himself/herself;
(7) Where necessary for the conclusion and performance of a contract at the request of the subject of personal information;
(8) Where personal information is collected from lawfully and publicly disclosed sources, such as lawful news reports, government information disclosure and other channels;
(9) Necessary to maintain the safe and stable operation of the products or services provided, such as the detection and disposal of malfunctions of products or services.
(10) When the controller of personal information is a news organization and it is necessary for it to conduct legitimate news reporting;
(11) When the controller of personal information is an academic research institution and it is necessary for the public interest to conduct statistical or academic research, and when it provides the results of academic research or descriptions to the public, it de-identifies the personal information contained in the results.
2. How We Share, Transfer, and Publicly Disclose Your Personal Information
2.1 Sharing
2.1.1 We will not share your personal information with any company, organization, or individual outside of the Platform, except in the following circumstances:
(1) Sharing with prior express consent or authorization: we will share your personal information with other parties after obtaining your express consent and authorization;
(2) Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share personal information that is necessary and is subject to the purposes stated in this Privacy Policy. If an affiliate wishes to change the purposes for which personal information is processed, it will again seek your authorized consent. Please refer to the content of the platform information bulletin for information on our affiliated companies;
(3) Sharing with authorized partners: To enrich our services, we may jointly provide services to you with our partners and collect and share your personal information with our partners in accordance with the mandatory provisions of laws and regulations and/or the requirements of our partners. We will only share your personal information with our partners for lawful, legitimate, necessary, specific, and explicit purposes. If you refuse to share your personal information with our partners, you will not be able to use the services.
Currently, our partners include the following types:
(i) Advertising and analytical services type of partners. For advertising partners, we may provide them with information about the reach and effectiveness of their advertisements without providing your personal information, or we will de-identify this information and not identify you personally;
(ii) Vendors, service providers and other partners who provide technology, and other services. We may share your personal information with third parties who support us in providing our services. These include organizations that provide us with infrastructure technology services, personal/business identity verification, marketing services, logistics services, payment service providers, etc. Based on the service purpose of each service, our partners may deploy corresponding data interfaces in our products or services for data sharing, and the access method, access purpose and shared fields of the relevant data interfaces will be disclosed when the service is opened.
(4) We may share or provide your personal information to the public in accordance with laws and regulations, or as mandatorily required by judicial or governmental authorities, such as providing your account transaction records to the court in accordance with a court enforcement decision.
2.2 Transfer
We will not transfer your personal information to any company, organization or individual, except for the following circumstances.
2.2.1 Transfers where express consent has been obtained: we will transfer your personal information to other parties after obtaining your express consent.
2.2.2 In the event of a merger, acquisition or bankruptcy liquidation involving the transfer of personal information, we will inform you and require the new company or organization holding your personal information to continue to be bound by this privacy policy, or we will require the company or organization to seek authorized consent from you again.
2.3 Public disclosure
We will only publicly disclose your personal information in the following circumstances:
2.3.1 Where disclosure is reasonably necessary: We will inform you of the purpose and type of personal information to be disclosed; the content of sensitive information involved, and obtain your prior express consent.
2.3.2 Disclosure based on law: We may publicly disclose your personal information when compelled to do so by law, legal process, litigation or governmental authority.
2.4 Exceptions to authorized consent for sharing, transfer, and public disclosure of personal information
According to the relevant laws and regulations and national standards, we may share, transfer, and publicly disclose your personal information without your authorized consent in the following cases:
2.4.1 In connection with the fulfillment of our obligations under laws and regulations;
2.4.2 Related to national security or national defense security;
2.4.3 Related to public safety, public health, and significant public interest;
2.4.4 Related to crime investigation, prosecution, trial and execution of judgments, etc;
2.4.5 For the purpose of safeguarding your or other individuals' life, property and other significant legitimate rights and interests but where it is difficult to obtain your consent;
2.4.6 Personal information that you disclose to the public on your own;
2.4.7 Personal information collected from legitimate public disclosures, such as legitimate news reports, government information disclosure and other channels;
2.4.8 Other cases stipulated by laws and regulations.
In addition, in accordance with relevant laws and regulations and national standards, we do not need to obtain your authorized consent to share or transfer personal information that has been de-identified and to ensure that the data recipient is unable to recover and re-identify the subject of the personal information.
3. How We Protect Your Personal Information
3.1 We have used industry-standard security measures to protect the personal information you provide against unauthorized access, public disclosure, processing, modification, damage, or loss of data. We will take all reasonably practicable steps to protect your personal information. For example, the exchange of data between your device and the "server" is protected by SSL encryption; we also use encryption technology to ensure the confidentiality of data; we use trusted protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure that only authorized personnel have access to personal information; we conduct security and privacy training courses to enhance employees' awareness of the importance of protecting personal information; conduct regular data security capability assessments/information security risk assessments.
3.2 Our data security capabilities: endpoint leakage prevention (DLP), DDoS defense, WAF, cloud firewall, load balancing, proprietary networks, authentication and authorization, data backup mechanisms, and data logging.
3.3 We will take all reasonably practicable steps to ensure that no unrelated personal information is collected. We will only retain your personal information for as long as is necessary for the purposes described in this Privacy Policy unless your consent requires an extended retention period or is permitted by law.
3.4 The Internet environment is not 100% secure and we will endeavor to ensure or warrant the security of any information you send to us. If our physical, technical, or managerial safeguards are breached, resulting in unauthorized access, public disclosure, alteration, or destruction of information, resulting in damage to your legal rights, we will be liable.
3.5 In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation of the security incident and the possible impact, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce the risk, and the remedial measures for you. We will promptly inform you of the event-related situation by email, letter, telephone, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to issue an announcement.
At the same time, we will also take the initiative to report the disposition of personal information security incidents in accordance with the requirements of regulatory authorities.
If you find that your personal information has been leaked, please contact us immediately through the contact information agreed in this privacy policy so that we can take corresponding measures in a timely manner.
4. Your Rights
In accordance with the relevant laws, regulations and standards of China, as well as the common practices of other countries and regions, we will endeavor to protect your right to exercise the following rights with respect to your personal information：
4.1 Access to your personal information
4.1.1 You have the right to access your personal information. As a platform user, you can view your 【Authentication Information, Contact Details】and other information through 【Profile Settings】.
4.1.2 If you are unable to access your personal information through the aforementioned means, you may contact us at any time through the contact information in 【Section 9】and we will respond to your request for access within a reasonable period of time.
4.2 Correction of your personal information
4.2.1 As a user of the Platform, you may correct your【Contact Information, etc.】information through the means shown in 4.1.1.
4.2.2 If you are unable to correct your personal information through the aforementioned means, you may contact us at any time through the contact information in 【Section 9】 and we will respond to your request for correction within a reasonable period of time.
4.3 Deletion of your personal information
4.3.1 You may request us to delete your personal information at any time by contacting us through the contact details in 【Section 9】 in the following circumstances：
(1) If our handling of personal information violates laws and regulations；
(2) If we collect and use your personal information without obtaining your consent；
(3) If our handling of personal information violates our agreement with you；
(4) If you no longer use our products or services, or if you cancel your account, please note that if you as a merchant wish to delete your personal information, you are obligated to ensure that there are no outstanding transactions or possible disputes on your account, and we have the right to review your request for deletion, and if the review reveals the existence of the foregoing circumstances, we have the right to delete your personal information after the foregoing circumstances have disappeared；
(5) If we no longer provide products or services to you.
4.3.2 If we decide to respond to your request for deletion, we will also simultaneously notify the entities from which we obtained your personal information to request its deletion in a timely manner, unless otherwise required by law or regulation, or unless such entities have your independent authorization.
4.3.3 When you delete information from our Services, we may not immediately delete the corresponding information from our backup system, but will delete it when the backup is updated.
4.3.4 If your request to exercise your right to delete is not based on our breach of laws and regulations or our agreement with you, or if there are mandatory requirements in laws and regulations for us to keep your personal information and its duration, we have the right to refuse or suspend the processing of your request for the right to delete until we are exempted from the obligation to keep such personal information by the relevant laws and regulations.
4.4 Change in the scope of your authorized consent
4.4.1 You may change/withdraw/revoke the scope of your authorized consent by sending a notice to our contact information in 【Section 9】.
4.4.2 When you withdraw/revoke your consent, we will no longer process the corresponding personal information. However, your decision to withdraw/revoke consent will not affect the processing of personal information previously carried out on the basis of your authorization.
4.4.3 In particular, if you do not want to receive commercial promotional messages sent to you by us, you may reply to unsubscribe from the push or contact us via the unsubscribe method clearly communicated in the SMS.
4.5 Cancellation of accounts by the subject of personal information
4.5.1 You may apply for cancellation of your Platform account at any time through the contact form in 【Section 9】, provided that there are no unresolved disputes or uncompleted transactions on your merchant side account, and if the aforementioned circumstances exist, your account will be cancelled after the aforementioned circumstances have disappeared.
4.5.2 Upon cancellation of your Platform account, we will cease to provide products or services to you under that account and, upon your request, delete or anonymize your personal information in that account, except as otherwise provided by law or regulation.
4.5.3 Please note that your cancellation request will not be immediately supported if there are matters that require you to fulfill your obligations at the time of cancellation and to the extent permitted by law or regulation. After you confirm that your cancellation is successful, your account information, personal ID information, transaction records, etc. will not be restored or made available; however, you shall still be responsible for your actions prior to and during your use of the Services.
4.5.4 If there is a conflict between your request to exercise your right to cancel your account and the mandatory requirements of laws and regulations regarding the retention of your personal information and the duration of such retention, we have the right to suspend the processing of your request to cancel your account until such time as we are exempted from the obligation to retain such personal information by the relevant laws and regulations.
4.6 Access to copies of personal information by subjects of personal information
4.6.1 You have the right to obtain a copy of your personal information, and if we have access to your basic personal data, personally identifiable information, personal health and physical information and personal education and work information, you may request a copy of the above information by contacting us.
4.6.2 Subject to technical feasibility, such as data interface matching, we may also transfer a copy of your personal information directly to a third party designated by you at your request.
4.7 Responding to your request above
4.7.1 For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your own identity before processing your request.
4.7.2 We will normally respond to your request for rights within fifteen working days. If you are not satisfied, you may also file a complaint through the contact information in 【Section 9】.
4.7.3 In principle, we do not charge a fee for your reasonable requests, but we will charge a cost fee for repeated requests that exceed reasonable limits, as appropriate. We may refuse requests that are unwarrantedly repetitive, require excessive technical means (for example, requiring the development of new systems or fundamental changes to current practices), pose a risk to the legal rights of others, or are highly impractical (for example, involving information stored on backup tapes).
4.7.4 In the following cases, we will not be able to respond to your request as required by law or regulation：
(1) In connection with the performance of our obligations under laws and regulations;
(2) directly related to national security or national defense security；
(3) directly related to public safety, public health, and vital public interests；
(4) directly related to crime investigation, prosecution, trial and execution of judgments, etc；
(5) Where there is sufficient evidence of subjective malice or abuse of your rights；
(6) Where responding to your request will result in serious damage to the legitimate rights and interests of you or other individuals or organizations；
(7) Where trade secrets are involved.
5. How We Handle the Personal Information of Minors
5.1 The Platform does not provide services to minors under the age of 18. If we find or suspect that children have used our services, we have the right to stop providing the services to you at any time.
5.2 If we find that we have collected personal information from child without prior verifiable parental consent, we will seek to delete the relevant data as soon as possible.
5.3 If you are a parent or guardian and have a question about the processing of personal information of a child in your care, please contact us using the contact details in 【Section 9】 below.
6. How We Use Cookies and Similar Technologies
6.1 Use of cookies and similar technologies
6.1.1 To personalize your online experience and make it easier for you to access, we may send one or more small data files called cookies or look-alike technology files on your computer or mobile device. The cookie assigned to you is unique and can only be read by the web server in the domain that issued the cookie to you. We send Cookies to you to simplify your repeated login steps, to help you optimize your selection and interaction with advertisements, to help determine your login status, and for account or data security purposes.
6.1.2 We do not use cookies for any purpose other than those described in this Privacy Policy. You can clear all cookies stored on your computer, and most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies if you wish; alternatively, you can clear all cookies stored within the Software, but if you do so, you may need to delete all cookies on every visit to your account. However, if you do so, you may need to change your user settings yourself each time you visit us, and any information you have previously recorded will be deleted, which may affect the security of the services you use. For more information on how to change your browser settings, please visit the relevant settings page of your browser.
7. How Your Personal Information is Stored
7.1 In principle, personal information that we collect and generate in the People's Republic of China will be stored in the People's Republic of China.
7.2 We promise to store your personal information for as long as for as long as it is necessary, and we will delete or anonymize any personal data beyond the reasonably necessary period.
8. How This Policy is Updated
8.1 Please understand that as the features and services we provide to you are constantly being updated and developed, we will strive to implement the concept of "privacy by design", improve our product design, and promptly explain to you the content, scope and purpose of personal information collected through page prompts, announcements, or interactive processes, as necessary to supplement this Privacy Policy. As a necessary supplement to this Privacy Policy.
8.2 We will not reduce your rights under the Privacy Policy without your explicit consent. If the personal information collected by the application for new business functions exceeds the scope of your original consent, we will issue an updated version of the Privacy Policy to obtain your authorized consent again, and if you do not agree, you will still enjoy the right to use the original business functions. For material changes, we will also provide more prominent notice (including, for certain services, email notification of specific changes to the Privacy Policy).
8.3 Material changes to the Privacy Policy include, but are not limited to：
8.3.1 Significant changes to our service model. such as the purposes for which personal information is processed, the types of personal information processed, the manner in which personal information is handled, etc；
8.3.2 Significant changes in our ownership structure, organizational structure, etc. such as change of ownership caused by business restructuring, bankruptcy and merger, etc；
8.3.3 Changes in the primary recipients of personal information sharing, transfer or public disclosure；
8.3.4 A material change in your rights to participate in the processing of personal information and the manner in which they are exercised；
8.3.5 When there is a change in the department responsible for handling the security of personal information, our contact information and complaint channels；
8.3.6 When the personal information security impact assessment report indicates that there is a high risk.
9. How to Contact Us
9.1 We have set up a dedicated department for personal information protection (or personal information protection officer), you can contact us through the following ways, and we will reply within 15 working days：
Contact Department: 【Platform Operations Department】
Contact email: 【yhcs@enterprise-china.com】
9.2 If you have any questions, comments, suggestions on the privacy policy, or complaints about personal information security, you can contact us through the online customer service of this website.
